FAQ

What are Roger Sneaker Charms?
Roger Sneaker Charms are kid-approved accessories that fit perfectly into your sneakers, necklaces, bracelets or in your hair to add fun and sparkle to every step. Collect, swap, and mix them up to express your unique style!

How do I add the charms to my sneakers?
It’s easy! Simply pull back the bolt clasp on the ring on the ring of the charm and clip it round the laces on your sneakers and watch your shoes transform into a work of art. Want to change things up? Just swap them out whenever you like!

Can I collect all the charms?
Absolutely! There’s five sets to explore, and new charms are always on the way. The more you collect, the more fun you can have mixing and matching.

Can I swap charms with my friends?
Yes! Roger sneaker charms are all about sharing the fun. Swap, trade, and collect with friends to create even more cool combinations.

Are Roger sneaker charms safe for kids?
Definitely! Our charms are designed with kids in mind, made from safe, durable materials that can withstand playtime adventures. However please note these are NOT to be put near mouths,. They are made to look good, not taste good. They are not suitable for children under three because they are super small.

How do I clean my charms?
Simply wipe your charms with a damp cloth to keep them looking fresh and clean. They’re made to be durable and easy to maintain, so you’re always ready for fun!

Can I buy Roger products as a gift?
Yes! Roger products make awesome gifts for kids who love to express themselves. Who doesn't love holographic packaging?

How can I stay updated on new Roger products?
Join the Roger Club by subscribing to our newsletter! You’ll get first dibs on new releases, sneak peeks, and even have a say in what’s coming next.

Where can I buy Roger Sneaker Charms?
You can find all our fun and creative products right here on our website! Just click shop now to explore and start collecting. We are also open to new stockists, so please drop us a note if you would like to carry Roger in your store and we'll happily have a chat about making this dream become a reality.

What if I have a problem with my order?
We’ve got your back! If you have any issues with your order, contact our customer service team, and we’ll make sure to sort it out fast.

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